Support
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FAQ
Some of the questions our students and customers ask most often.
You can ask your questions by clicking the WhatsApp or Instagram icon at the bottom of our home page, or by visiting our Instagram (@entendendoojogo) and sending us a direct message or a WhatsApp, available in the contact area of our profile.
It is not possible to watch the classes offline for now.
Yes. In every course with live classes, time is set aside for questions and interaction with the teachers. If you can't watch live, you can send us your question and we will pass it on to the teacher.
All our courses have recorded classes that remain available afterwards, within the stated period. For courses with live classes, the recording is available within 48 hours of the class.
All courses launched up to 2022 have unlimited access on the platform: Individual Tactical Skills; Tactical Systems; Positional Play; Methodological Aspects of a Club; Game Situations; Physical Preparation (Modules 1 and 2). Courses launched from 2023 onwards have access for 12 months.
Yes, every Entendendo o Jogo course can be refunded up to 7 days after purchase if you need to return it.
Yes, every Entendendo o Jogo course has a certificate of completion. It is issued once you have watched every class on the platform and marked them as “watched”.